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Tag: Dillman

Does your survey need a prenotice?

Jane Matthews 13 November 2025 24 August 2011
Does your survey need a prenotice?

Do you enjoy hunting around on the web for surveys to fill in? I do, but that’s because I’m researching a book on Surveys That Work and I believe that it’s rather unusual behaviour. Most people need to be askedContinue reading… Does your survey need a prenotice?

How to craft a better survey invitation

Caroline Jarrett 24 February 2026 15 August 2011
How to craft a better survey invitation

When we’re trying to improve a survey, It’s easy to focus on the questionnaire to the exclusion of other important aspects of the survey. A couple of examples in my in-box recently reminded me about the importance of the surveyContinue reading… How to craft a better survey invitation

Do incentives help to improve response rate?

Jane Matthews 25 November 2025 8 March 2011
Do incentives help to improve response rate?

Why do people fill in surveys? Did you answer: “Because they’re hoping to win the prize in the draw that’s offered”? No? I thought not. And of course, you’re right, but there is some evidence that incentives can work. I’mContinue reading… Do incentives help to improve response rate?

Book review: Internet, Mail, and Mixed-Mode Surveys: The Tailored Design Method

Caroline Jarrett 24 February 2026 27 January 2011
Book review: Internet, Mail, and Mixed-Mode Surveys: The Tailored Design Method

Before I ever considered writing a book on surveys myself, I tried my best to read as much as I could about how people respond to being asked questions – a topic that is central to designing better forms too.Continue reading… Book review: Internet, Mail, and Mixed-Mode Surveys: The Tailored Design Method

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Latest Blog Posts

  • How to think about error rates and data quality as we head into AI4 May 2026
    Many of us are considering how to include Artificial Intelligence (AI) in the services that we workContinue reading... How to think about error rates and data quality as we head into AI
  • Rosenverse webinar: Measuring error rates to get ready for AI17 February 2026
    Caroline delivers a webinar for Rosenverse 2026 on data quality and error rates, with suggestions and resources for tracking both
  • Garbage in, garbage out: Workshop at SDinGOV 202521 October 2025
    My topic for 2025 is ‘error rates and data quality’, and it was a pleasure to haveContinue reading... Garbage in, garbage out: Workshop at SDinGOV 2025

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