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Tag: better forms

Design tips for complex forms, Malta 2012

Caroline Jarrett 28 June 2023 14 February 2012
Design tips for complex forms, Malta 2012

Usability in Malta It was a privilege to be invited to present at Malta’s first usability conference. On one of the coldest, wettest nights that Malta had ever known, an impressively large number of keen people made their way toContinue reading… Design tips for complex forms, Malta 2012

Design tips for complex forms, J Boye 2011

Jane Matthews 28 June 2023 8 November 2011
Design tips for complex forms, J Boye 2011

I was invited to the 2011 J.Boye conference in Aarhus Denmark to deliver a presentation on designing complex forms. People experience forms at three levels – appearance, conversation and relationship – and complexity affects each of them. Using examples from the UK and Danish governmentsContinue reading… Design tips for complex forms, J Boye 2011

Labels and buttons on forms – and other time-consuming controversies

Jane Matthews 25 November 2019 12 May 2011
Labels and buttons on forms – and other time-consuming controversies

These slides are from my course presentation to CHI2011, the conference of the SIGCHI, held in Vancouver, Canada. Labels and buttons on forms from Caroline Jarrett #forms #formsthatwork

Forms design: what matters to users?

Jane Matthews 17 March 2020 16 February 2011
Forms design: what matters to users?

These slides come from a seminar I ran for MSc students at the University of York in February 2011. MSc Seminar on Forms Design from Caroline Jarrett #forms #formsthatwork

Usability – and what usability means for a form

Jane Matthews 3 December 2019 18 October 2010
Usability – and what usability means for a form

Thanks to KANA Europe for inviting me to join their customer conference.  This was the presentation I gave, on usability and forms. Usability and forms, KANA Europe customer summit from Caroline Jarrett #forms #formsthatwork #usability

The ‘back’ button: how to manage it on web-based forms

Jane Matthews 3 December 2019 10 September 2010
The ‘back’ button: how to manage it on web-based forms

Developers are often concerned about what will happen in web-based forms when people use the ‘back’ button. For example, users may fill in part of a form, then click ‘back’, not realising they may lose the data they have justContinue reading… The ‘back’ button: how to manage it on web-based forms

Form assessment toolkit: a step in the right direction but misses the real issues

Caroline Jarrett 3 February 2021 28 July 2010
Form assessment toolkit: a step in the right direction but misses the real issues

Records are crucial for government. Neil MacGregor, in his radio series A history of the world in 100 objects chose a government record – a Mesopotamian clay tablet – to describe the origin of writing, and explained that writing wasContinue reading… Form assessment toolkit: a step in the right direction but misses the real issues

Online forms: saving work or causing stress?

Jane Matthews 3 December 2019 8 July 2010
Online forms: saving work or causing stress?

E-forms have benefits, but so do paper forms. To have a successful e-forms project, you need to choose the appropriate level of e-form. This 2010 talk to the International Professional Communication Conference also describes several indicators of e-forms project success.Continue reading… Online forms: saving work or causing stress?

The question protocol: how to make sure every form field is necessary

Caroline Jarrett 25 March 2021 7 June 2010
The question protocol: how to make sure every form field is necessary

What is a question protocol? A question protocol is a tool for finding out which form fields are required. It lists: every question you ask who within your organisation uses the answers to each question what they use them forContinue reading… The question protocol: how to make sure every form field is necessary

Tips for designing complex forms, UPA2010

Jane Matthews 28 June 2023 26 May 2010
Tips for designing complex forms, UPA2010

From tax returns to lasting power of attorney, some forms present both designers and users with a huge number of challenges. In this presentation to the 2010 Usability Professionals’ Association Conference, I highlight some of the pitfalls of designing complex forms –Continue reading… Tips for designing complex forms, UPA2010

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