Why do people lie on forms and surveys and what can we do about that?
Category: Service design
Garbage in, garbage out: Workshop at SDinGOV 2025
My topic for 2025 was ‘error rates and data quality’, and it was a pleasure to run a workshop at the 2025 Service Design in Government conference. Sharon Dale worked with me on making some changes from the previous version,Continue reading… Garbage in, garbage out: Workshop at SDinGOV 2025