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Category: Reviews

Review: Online Surveys for Dummies

Jane Matthews 17 March 2020 30 April 2011
Review: Online Surveys for Dummies

All of us need to look out at our competitors, right? So I’ve been buying a selection of the various books on surveys that are aimed at the general market. Rather to my surprise, I’m making one of them myContinue reading… Review: Online Surveys for Dummies

Book Review: How to Lie with Statistics – not recommended

Caroline Jarrett 15 April 2025 30 March 2011
Book Review: How to Lie with Statistics – not recommended

Update in 2025: I no longer recommend this book. See Why I no longer recommend how to lie with statistics Surveys are all about getting numeric data, and then reporting on it. What points do you want to make withContinue reading… Book Review: How to Lie with Statistics – not recommended

Book Review: The Psychology of Survey Response

Jane Matthews 15 April 2025 28 February 2011
Book Review: The Psychology of Survey Response

This month, I’ve been working on a chapterĀ  on survey questions for my forthcoming book on Surveys That Work. It has meant revisiting my library of books about questions. My favourite, easily, is:Ā ā€œThe Psychology of Survey Responseā€Ā by Roger Tourangeau, LanceContinue reading… Book Review: The Psychology of Survey Response

Statistically significant usability testing

Jane Matthews 4 December 2019 1 June 2009
Statistically significant usability testing

It was an intriguing question: “How do I find out about statistically significant usability testing?”. I’m sure it’s one that you’ve encountered, and maybe your reaction was the same as mine: “That’s the wrong question”. Then I realised that ifContinue reading… Statistically significant usability testing

Forms that Work: book by Caroline Jarrett and Gerry Gaffney

Caroline Jarrett 30 May 2025 17 November 2008
Forms that Work: book by Caroline Jarrett and Gerry Gaffney

Publication day for Forms that Work: Designing Web Forms for Usability The book brings together much of what Gerry Gaffney and I have learned about creating better forms over more than a decade of practice, consultancy, teaching and research. HereContinue reading… Forms that Work: book by Caroline Jarrett and Gerry Gaffney

User Interface Design and Evaluation: Open University textbook

Caroline Jarrett 11 July 2022 25 April 2005
User Interface Design and Evaluation: Open University textbook

“User Interface Design and Evaluation” began life as the Open University distance learning course M873, part of the postgraduate diploma. More than 1000 professionals studied the course and the University decided to make the core course materials available as aContinue reading… User Interface Design and Evaluation: Open University textbook

The joys of labelling – an orderly portable lab for Ā£24.99

Caroline Jarrett 27 December 2021 3 November 2003
The joys of labelling – an orderly portable lab for Ā£24.99

If you read my headline as “a portable lab for Ā£24.99”, don’t get too excited. I still don’t know a way of getting a portable usability lab for under 25 quid other than reverting to good old paper and pencilContinue reading… The joys of labelling – an orderly portable lab for Ā£24.99

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