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Category: Reviews

Book review: The View From Down Here by Lucy Webster

Caroline Jarrett 22 November 2023 22 November 2023
Book review: The View From Down Here by Lucy Webster

What is life like when you’re young, female, and disabled? Lucy Webster is a journalist who is herself disabled, and she’s a powerful accessibility advocate. Now she’s brought together her experiences in her memoir: The View from down here: LifeContinue reading… Book review: The View From Down Here by Lucy Webster

Four books to consider for presents

Caroline Jarrett 20 December 2022 14 December 2022
Four books to consider for presents

It’s the middle of December, and a time when many of us are looking for a last-minute gift. Or possibly you have a bit of leftover budget to use up this year. So I’d like to tell you about fourContinue reading… Four books to consider for presents

Book review: From Solo to Scaled by Natalie Marie Dunbar

Caroline Jarrett 4 September 2022 2 September 2022
Book review: From Solo to Scaled by Natalie Marie Dunbar

If you’re building a user-centred design team, then you need Natalie Marie Dunbar’s book From Solo to Scaled: Building a Sustainable Content Strategy Practice. Of course, if you’re building a content strategy practice – maybe from solo, but also ifContinue reading… Book review: From Solo to Scaled by Natalie Marie Dunbar

Book review: “Practical Empathy” by Indi Young

Caroline Jarrett 27 November 2024 11 April 2015
Book review: “Practical Empathy” by Indi Young

“Voice of the customer”. “Understand user needs”. “Get out of our silos”. “No more group-think”. It’s no longer news that it’s a good idea to understand, respect, and design for other people’s perspectives. And there are plenty of books aroundContinue reading… Book review: “Practical Empathy” by Indi Young

Book Review – A Web for Everyone: Designing Accessible User Experiences

Caroline Jarrett 11 April 2025 30 May 2014
Book Review – A Web for Everyone: Designing Accessible User Experiences

Some dozen years ago, I had a conversation with a web developer that went like this: Him: “Our website meets WCAG triple A.” Me: “But do you know whether people with disabilities can use it?” Of course, he was rightContinue reading… Book Review – A Web for Everyone: Designing Accessible User Experiences

Review: Looking back: a century of Dutch statistics

Jane Matthews 25 November 2019 31 August 2011
Review: Looking back: a century of Dutch statistics

If you love looking at wonderful information design, you’ll enjoy this book of the month: Looking back: a century of Dutch statistics by CBS Statistics Netherlands. It’s in English and it’s free as a .pdf download, or you can pay a smallContinue reading… Review: Looking back: a century of Dutch statistics

Review: Designing Effective Web Surveys

Jane Matthews 1 February 2021 8 August 2011
Review: Designing Effective Web Surveys

A book that focuses on visual and interaction design Designing Effective Web Surveys by Mick Couper, PhD is all about what survey methodologists call ‘the instrument’, the questionnaire itself that the user interacts with. You will not find anything here aboutContinue reading… Review: Designing Effective Web Surveys

Survey book of the month: Developing a Questionnaire

Jane Matthews 1 February 2021 30 June 2011
Survey book of the month: Developing a Questionnaire

It’s been a crazy busy month, with wonderful, challenging work to do – so I was extra pleased that I had a really short, easy read waiting for you, Developing a Questionnaire by Bill Gillham (2nd edition, 2008). A short, very practicalContinue reading… Survey book of the month: Developing a Questionnaire

Survey book of the month: Survey Errors and Survey Costs

Jane Matthews 1 February 2021 31 May 2011
Survey book of the month: Survey Errors and Survey Costs

OK, this month it gets serious. My pick is: Survey Errors and Survey Costs by Robert M. Groves (1989, reprinted 2004). One of the most influential books on survey methodology This book was named one of the 50 most influential books inContinue reading… Survey book of the month: Survey Errors and Survey Costs

Review: Online Surveys for Dummies

Jane Matthews 17 March 2020 30 April 2011
Review: Online Surveys for Dummies

All of us need to look out at our competitors, right? So I’ve been buying a selection of the various books on surveys that are aimed at the general market. Rather to my surprise, I’m making one of them myContinue reading… Review: Online Surveys for Dummies

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