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Category: Presentation

Looking forward to UXPA 2014

Caroline Jarrett 28 January 2021 3 July 2014
Looking forward to UXPA 2014

Ahead of UXPA 2014, the Futureheads UX team interviewed me about the sessions I’m running at the conference, and what else I’m looking forward to. On Monday 21 July I’m running an evening tutorial in ‘Surveys in User Experience’. I’m looking forwardContinue reading… Looking forward to UXPA 2014

A deep dive into questions

Jane Matthews 14 November 2019 6 June 2014
A deep dive into questions

How to ask better questions, and how to assess user experience using surveys, were the themes of the workshop I ran for UXLX – the 2014 User Experience conference held in Lisbon. We focused first on the four key areas for improving survey questions:Continue reading… A deep dive into questions

The design of survey forms at GOR 2014

Caroline Jarrett 16 March 2020 5 March 2014
The design of survey forms at GOR 2014

Where does a form end and a survey begin? That was my challenge when I was invited lead a half-day workshop on forms design at the General Online Research conference 2014 in Cologne, Germany. The group included survey methodologists fromContinue reading… The design of survey forms at GOR 2014

Design tips for complex forms, Washington 2013

Caroline Jarrett 1 December 2021 10 July 2013 Leave a Comment on Design tips for complex forms, Washington 2013
Design tips for complex forms, Washington 2013

At the User Experience Professionals Association Conference in Washington in 2013, I returned to the topic of complex forms. I chose the example of applying for a US passport, a typical government process that exposes the challenges of creating a consistentContinue reading… Design tips for complex forms, Washington 2013

Tips for improving your complex forms

Jane Matthews 27 November 2019 1 July 2013
Tips for improving your complex forms

Are you working with insurance applications, medical claims or government transactions? This workshop I delivered at UXPA2013 in Cambridge has tips for improving them. In this version of the presentation I have incorporated the high level results and contributions ofContinue reading… Tips for improving your complex forms

Better UX surveys for UCD2012

Caroline Jarrett 28 June 2023 12 November 2012 Leave a Comment on Better UX surveys for UCD2012
Better UX surveys for UCD2012

UCD2012 – the User Centred Design Conference in London – was an initiative organised by the Computer Society Interaction Group (BCS), British Interactive Media Association (BIMA), the Institute of Ergonomics and Human Factors (IEHF), Interaction Design Association (IxDA) and the UserContinue reading… Better UX surveys for UCD2012

More investigation of why usability problems go unfixed

Caroline Jarrett 18 November 2019 3 August 2012
More investigation of why usability problems go unfixed

Not enough time, not enough resources, not enough clout to make it happen… Earlier in the year, Steve Krug and I reported on a survey that we carried out amongst UX professionals about why usability problems go unfixed. We suggested some ideasContinue reading… More investigation of why usability problems go unfixed

Write clearly: how to take your writing for the web to the next level

Jane Matthews 18 November 2019 30 June 2012
Write clearly: how to take your writing for the web to the next level

These slides form part of a workshop on writing and editing for the web, delivered for EMBL-EBI in June 2012. Write clearly: take your web writing to the next level from Caroline Jarrett

Buttons on forms and surveys: a look at some research

Caroline Jarrett 18 November 2019 12 April 2012
Buttons on forms and surveys: a look at some research

Where to put the buttons on forms? There seem to be endless discussions: Does ‘submit’ or ‘send’ or ‘OK’ go to the left or right of ‘cancel’? Does ‘next’ go to the left or right of ‘previous’? My views are:Continue reading… Buttons on forms and surveys: a look at some research

Design tips for surveys 2012 – a seminar for UIE

Caroline Jarrett 18 November 2019 28 February 2012
Design tips for surveys 2012 – a seminar for UIE

When I was invited, as a Rosenfeld Media aspiring author, to talk about surveys for the UIE All You Can Learn series of seminars, I had to think hard about how to condense a full-day training workshop into something that would work forContinue reading… Design tips for surveys 2012 – a seminar for UIE

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