These slides form part of a workshop I ran for an international group of staff at EMBL-EBI. Writing and editing for the web – expanded version from Caroline Jarrett
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Design tips for complex forms, J Boye 2011
I was invited to the 2011 J.Boye conference in Aarhus Denmark to deliver a presentation on designing complex forms. People experience forms at three levels – appearance, conversation and relationship – and complexity affects each of them. Using examples from the UK and Danish governmentsContinue reading… Design tips for complex forms, J Boye 2011
Surveys in practice and theory, J Boye 2011
At the 2011 J.Boye conference in Aarhus Denmark, I had the opportunity to run a workshop on surveys. We focused mainly on the practicalities of better surveys: how to write better questions and how to run a good survey process from startContinue reading… Surveys in practice and theory, J Boye 2011
What is a confidence interval and why would you want one?
What is a confidence interval? I wanted to know that recently and turned to one of my favourite books: Measuring the User Experience, by Tom Tullis and Bill Albert. And here’s what they say: “Confidence intervals are extremely valuable forContinue reading… What is a confidence interval and why would you want one?
Book Review: Questions and answers in attitude surveys
Which is better: an open question or a closed one? Should you include a “don’t know” option in your closed questions? Is there a “right” order for asking questions? If topics like these concern you, then you’ll want to readContinue reading… Book Review: Questions and answers in attitude surveys
Introduction to usability testing for survey research
It’s always fascinating to encounter a profession with overlapping interests to our own in UX. The one I’ve been learning this year is survey methodology, and was delighted to find out that they’re really into UX as well. The shortContinue reading… Introduction to usability testing for survey research
Usability testing for survey research
It was a pleasure to prepare a seminar with Emily Geisen for the SAPOR conference in Raleigh, North Carolina – comparing her experience of usability testing of surveys with my own of usability testing in general. Our workshop slides are now available:Continue reading… Usability testing for survey research
Who enjoys filling out an application for a driving licence?
Here’s a presentation from the archives, dating back to work Robert Hempsall and I did for the DVLA (the UK’s Driver and Vehicle Licensing Agency). At that point the majority of applications for driving licences were still made on paper, but online applicationsContinue reading… Who enjoys filling out an application for a driving licence?
Review: Looking back: a century of Dutch statistics
If you love looking at wonderful information design, you’ll enjoy this book of the month: Looking back: a century of Dutch statistics by CBS Statistics Netherlands. It’s in English and it’s free as a .pdf download, or you can pay a smallContinue reading… Review: Looking back: a century of Dutch statistics
Does your survey need a prenotice?
Do you enjoy hunting around on the web for surveys to fill in? I do, but that’s because I’m researching a book on Surveys That Work and I believe that it’s rather unusual behaviour. Most people need to be askedContinue reading… Does your survey need a prenotice?