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How not to get a job, and how to get one

Caroline Jarrett 11 September 2025 5 February 2015
How not to get a job, and how to get one

“How can I get a job in user research?” It’s a question that comes up a lot, and reappeared the other day in one of the forums I belong to. It reminded me of a post I wrote a fewContinue reading… How not to get a job, and how to get one

Five steps to better surveys – training course for EMBL-EBI

Caroline Jarrett 4 December 2025 19 December 2014
Five steps to better surveys – training course for EMBL-EBI

Update in 2024: Back in 2014, the European Bionformatics Institue (EMBL-EBI) asked me to do Survey Training for their staff – mainly research scientists and computer specialists working on the complex bioinformatics tools that they create and make available forContinue reading… Five steps to better surveys – training course for EMBL-EBI

How to look at a form – Women Who Code 2014

Caroline Jarrett 24 February 2026 22 October 2014
How to look at a form – Women Who Code 2014

If you look at a form through the eyes of your users then you can learn a lot, very quickly. We tried it recently at a forms studio with Women Who Code London. Start by not looking at the form OneContinue reading… How to look at a form – Women Who Code 2014

Celebrating inspiring women on Ada Lovelace Day 2014

Caroline Jarrett 24 February 2026 14 October 2014
Celebrating inspiring women on Ada Lovelace Day 2014

I was delighted to be invited to join Women Who Code London on Ada Lovelace Day group on the annual celebration of a woman widely considered to be the first computer programmer. Women Who Code Ada Lovelace Day My presentation:Continue reading… Celebrating inspiring women on Ada Lovelace Day 2014

Six crucial survey concepts that UX professionals need to know

Caroline Jarrett 25 November 2025 21 September 2014
Six crucial survey concepts that UX professionals need to know

Surveys can be a really valuable source of great data. At the 2014 UXPA conference I decided to challenge my audience with a workshop exploring six crucial concepts from survey methodology that will determine how useful that data is: Ask questionsContinue reading… Six crucial survey concepts that UX professionals need to know

Form design and usability – an interview in the UX review

Jane Matthews 17 September 2025 31 July 2014
Form design and usability – an interview in the UX review

“Whose work should you be checking out if you’re interested in better forms?” For me, that’s the most interesting question I was asked in an interview on forms design and usability for the UXreview because it gave me the opportunityContinue reading… Form design and usability – an interview in the UX review

UXPodcast on forms and surveys with Per Axbom and James Royal-Lawson

Caroline Jarrett 17 September 2025 11 July 2014
UXPodcast on forms and surveys with Per Axbom and James Royal-Lawson

The UXPodcast team, Per Axbom and James Royal-Lawson, invited me to chat with them about forms and surveys. It was fun to reflect on recent conferences and how I got started in forms. UXPodcast on forms and surveys Transcript ofContinue reading… UXPodcast on forms and surveys with Per Axbom and James Royal-Lawson

Looking forward to UXPA 2014

Caroline Jarrett 17 September 2025 3 July 2014
Looking forward to UXPA 2014

Ahead of UXPA 2014, the Futureheads UX team interviewed me about the sessions I’m running at the conference, and what else I’m looking forward to. On Monday 21 July I’m running an evening tutorial in ‘Surveys in User Experience’. I’m looking forwardContinue reading… Looking forward to UXPA 2014

Lessons from Lisbon in accessible design

Jane Matthews 17 September 2025 30 June 2014
Lessons from Lisbon in accessible design

One reason I argue so strongly for designing in accessibility for people with special needs is that accessible design is also good design. Watching people explore a model of Lisbon’s Belem Tower – provided for people with visual impairments – wasContinue reading… Lessons from Lisbon in accessible design

An unanswerable survey invitation

Jane Matthews 17 September 2025 16 June 2014
An unanswerable survey invitation

“Choose a single question and get it in front of some users” – that’s what I wrote myself in my aims for the survey book I’m currently writing. Evernote recently sent me an email that corresponds to that advice. TheContinue reading… An unanswerable survey invitation

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Latest Blog Posts

  • Rosenverse webinar: Measuring error rates to get ready for AI17 February 2026
    Caroline delivers a webinar for Rosenverse 2026 on data quality and error rates, with suggestions and resources for tracking both
  • My research on error rates and data quality17 February 2026
    In 2025, I focused mostly on error rates and data quality. I did a series of workshopsContinue reading... My research on error rates and data quality
  • Garbage in, garbage out: Workshop at SDinGOV 202521 October 2025
    My topic for 2025 is ‘error rates and data quality’, and it was a pleasure to haveContinue reading... Garbage in, garbage out: Workshop at SDinGOV 2025

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