“Whose work should you be checking out if you’re interested in better forms?” For me, that’s the most interesting question I was asked in a new interview on forms design and usability for theUXreview because it gave me the opportunity to share a host of linksContinue reading… Form design and usability – an interview in the UX review
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UXPodcast on forms and surveys with Per Axbom and James Royal-Lawson
The UXPodcast team, Per Axbom and James Royal-Lawson, invited me to chat with them about forms and surveys. It was fun to reflect on recent conferences and how I got started in forms. UXPodcast on forms and surveys Transcript ofContinue reading… UXPodcast on forms and surveys with Per Axbom and James Royal-Lawson
Looking forward to UXPA 2014
Ahead of UXPA 2014, the Futureheads UX team interviewed me about the sessions I’m running at the conference, and what else I’m looking forward to. On Monday 21 July I’m running an evening tutorial in ‘Surveys in User Experience’. I’m looking forwardContinue reading… Looking forward to UXPA 2014
Lessons from Lisbon in accessible design
One reason I argue so strongly for designing in accessibility for people with special needs is that accessible design is also good design. Watching people explore a model of Lisbon’s Belem Tower – provided for people with visual impairments – wasContinue reading… Lessons from Lisbon in accessible design
An unanswerable survey invitation
“Choose a single question and get it in front of some users” – that’s what I wrote myself in my aims for the survey book I’m currently writing. Evernote recently sent me an email that corresponds to that advice. TheContinue reading… An unanswerable survey invitation
Jane Matthews joins Effortmark
Caroline welcomes Jane There’s nothing like a Big Birthday to focus the mind on what happens next. Looking back over 20 years of my business Effortmark, I realised that I wanted to do better in future about keeping track of whatContinue reading… Jane Matthews joins Effortmark
A deep dive into questions
How to ask better questions, and how to assess user experience using surveys, were the themes of the workshop I ran for UXLX – the 2014 User Experience conference held in Lisbon. We focused first on the four key areas for improving survey questions:Continue reading… A deep dive into questions
How to deal with long field names
How to handle very long field names was the question exercising the expert panel in the May 2014 edition of Ask UXMatters. We came up with a number of suggestions, but before implementing any of them, test with your users.Continue reading… How to deal with long field names
Discussion: Design for Everyone – at the Service Design in Government conference
How do we make our services available to everyone who needs to use them? A group of us at the Service Design in Government 2014 conference came together in a Goldfish Bowl group to talk about our personal and design challenges.Continue reading… Discussion: Design for Everyone – at the Service Design in Government conference
Book Review – A Web for Everyone: Designing Accessible User Experiences
Some dozen years ago, I had a conversation with a web developer that went like this: Him: “Our website meets WCAG triple A.” Me: “But do you know whether people with disabilities can use it?” Of course, he was rightContinue reading… Book Review – A Web for Everyone: Designing Accessible User Experiences