These slides form part of a workshop on writing and editing for the web, delivered for EMBL-EBI in June 2012. Write clearly: take your web writing to the next level from Caroline Jarrett View the slides as aContinue reading… Write clearly: how to take your writing for the web to the next level
Author: Jane Matthews
How to improve a complex form
If you have a long, complicated form then here are some things that you can do to help users through it: Find out which parts of it are truly necessary. Can you simplify it at all, or perhaps delay someContinue reading… How to improve a complex form
Ten tips for a better UX survey, Las Vegas 2012
I was delighted to be invited to talk to the User Experience Professionals Association Conference in Las Vegas in June. This presentation offers tips on writing better questions, using rating scales well, improving the whole survey process, and testing, testing,Continue reading… Ten tips for a better UX survey, Las Vegas 2012
Writing and editing for the web, EMBL-EBI 2011
These slides form part of a workshop I ran for an international group of staff at EMBL-EBI. Writing and editing for the web – expanded version from Caroline Jarrett View the slides as a PDF: writing and editing forContinue reading… Writing and editing for the web, EMBL-EBI 2011
Design tips for complex forms, J Boye 2011
I was invited to the 2011 J.Boye conference in Aarhus Denmark to deliver a presentation on designing complex forms. People experience forms at three levels – appearance, conversation and relationship – and complexity affects each of them. Using examples from the UK and Danish governmentsContinue reading… Design tips for complex forms, J Boye 2011
What is a confidence interval and why would you want one?
What is a confidence interval? I wanted to know that recently and turned to one of my favourite books: Measuring the User Experience, by Tom Tullis and Bill Albert. And here’s what they say: “Confidence intervals are extremely valuable forContinue reading… What is a confidence interval and why would you want one?
Introduction to usability testing for survey research
It’s always fascinating to encounter a profession with overlapping interests to our own in UX. The one I’ve been learning this year is survey methodology, and I was delighted to find out that they’re really into UX as well. TheContinue reading… Introduction to usability testing for survey research
Usability testing for survey research
It was a pleasure to prepare a seminar with Emily Geisen for the SAPOR conference in Raleigh, North Carolina – comparing her experience of usability testing of surveys with my own of usability testing in general. Our workshop slides are now available:Continue reading… Usability testing for survey research
Who enjoys filling out an application for a driving licence?
Here’s a presentation from the archives, dating back to work Robert Hempsall and I did for the DVLA (the UK’s Driver and Vehicle Licensing Agency). At that point the majority of applications for driving licences were still made on paper, but online applicationsContinue reading… Who enjoys filling out an application for a driving licence?
Book review – Looking back: a century of Dutch statistics
If you love looking at wonderful information design, you’ll enjoy this book of the month: Looking back: a century of Dutch statistics by CBS Statistics Netherlands. It’s in English and it’s free as a pdf download, or you can pay a smallContinue reading… Book review – Looking back: a century of Dutch statistics