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Thank you Gerry Gaffney for UXpod

Caroline Jarrett 30 June 2022 29 June 2022
Thank you Gerry Gaffney for UXpod

I’ve been an enthusiastic listener to Gerry Gaffney’s podcast, UXpod, and was honoured to be a guest more than once. I was sad when he mentioned that he had decided to stop doing it – but a bit happier whenContinue reading… Thank you Gerry Gaffney for UXpod

It is OK to stop reading a book (Book review: The Grammar of Science by Karl Pearson)

Caroline Jarrett 27 June 2022 27 June 2022
It is OK to stop reading a book (Book review: The Grammar of Science by Karl Pearson)

Karl Pearson, 1857-1936, was a professor of applied mathematics and mechanics. He was one of the major figures in statistics, especially medical statistics. Depressingly, he was also a eugenicist and racist – two things that I regret that I overlookedContinue reading… It is OK to stop reading a book (Book review: The Grammar of Science by Karl Pearson)

Some thoughts on surveys: Boye and Company member conference call

Caroline Jarrett 22 June 2022 22 June 2022
Some thoughts on surveys: Boye and Company member conference call

It was a pleasure to re-connect with Janus Boye after a gap of more than a decade. I last worked with Boye and Company in 2011 when I attended the JBoye conference in Aarhus Denmark to give talks on surveysContinue reading… Some thoughts on surveys: Boye and Company member conference call

A research incentive for a colleague

Caroline Jarrett 22 June 2022 17 June 2022
A research incentive for a colleague

The other day, Alex Slowman asked a question about how to recompense colleagues for their time when they help us in user research activities, but it’s not appropriate to pay a financial incentive. I’ve found that a thank-you to theContinue reading… A research incentive for a colleague

Thinking about surveys of patients with Loyal

Caroline Jarrett 16 June 2022 8 June 2022
Thinking about surveys of patients with Loyal

How do we ask people about their experiences of healthcare? That was the theme of a survey studio that I did for Loyal earlier this year. Loyal is a healthcare business in the USA, and I worked with Amira PettusContinue reading… Thinking about surveys of patients with Loyal

How to share research in design systems

Caroline Jarrett 1 June 2022 1 June 2022
How to share research in design systems

This post is co-authored by Amy Hupe, Ignacia Orellana, and Caroline Jarrett. “Use this because we said so” is not a convincing strategy for building trust with designers and developers who want to, need to, or are told to, useContinue reading… How to share research in design systems

Use your plain language skills to improve your survey

Caroline Jarrett 20 April 2022 20 April 2022
Use your plain language skills to improve your survey

Plain language skills are vital for surveys.  If people can easily understand your questions, then that will help them to give accurate answers. And plain language specialists are constantly thinking about their audience and its needs – which is vitalContinue reading… Use your plain language skills to improve your survey

Get more insight from smaller surveys by patchworking

Caroline Jarrett 8 April 2022 8 April 2022
Get more insight from smaller surveys by patchworking

There’s a dilemma in the world of surveys: we want to find out lots of things by asking people questions, but they do not want to answer Big Honkin’ Surveys any more. Patchwork is the art of putting small piecesContinue reading… Get more insight from smaller surveys by patchworking

Surveys that work: a 10hr workshop for Rosenfeld Media

Caroline Jarrett 21 March 2022 7 March 2022
Surveys that work: a 10hr workshop for Rosenfeld Media

My publisher Rosenfeld Media invited me to join the Rosenfeld Media online workshops program to teach an intensive 10hr dive into surveys. It was a pleasure to work with participants from the United States, Canada and Germany. In sessions onContinue reading… Surveys that work: a 10hr workshop for Rosenfeld Media

Surveys that work for the Harvard User Research Community

Caroline Jarrett 7 March 2022 19 January 2022
Surveys that work for the Harvard User Research Community

I was delighted to begin this year’s presentations by talking about my book, Surveys That Work, as part of the Brown Bag Book Club series organised by the User Research Center at Harvard University An encouragingly large group of HarvardContinue reading… Surveys that work for the Harvard User Research Community

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Latest blog posts

  • Thank you Gerry Gaffney for UXpod 29 June 2022
  • It is OK to stop reading a book (Book review: The Grammar of Science by Karl Pearson) 27 June 2022
  • Some thoughts on surveys: Boye and Company member conference call 22 June 2022
  • A research incentive for a colleague 17 June 2022
  • Thinking about surveys of patients with Loyal 8 June 2022

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cjforms Caroline Jarrett @cjforms ·
14h

Today I learned that in La Paz, Bolivia, people dressed in zebra costumes help folks to cross the road at zebra crossings 🦓

https://youtu.be/EHPZRHax9CY

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cjforms Caroline Jarrett @cjforms ·
19h

This is one of @Lenniesaurus's best ever

✨Lentil Pentil✨ @Lenniesaurus

Roll up, roll up. 🚨 https://twitter.com/Lenniesaurus/status/1542219042219507713

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amy_hupe Amy Hupe @amy_hupe ·
20h

I’ve written about why we need to change the way we describe bad design patterns - and what to say instead.

Thanks to @candiwrites and @CuriousScutter for making me aware of this issue in the first place.

⚠️ Content warning: racist language

https://bit.ly/3nuC3lt

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cjforms Caroline Jarrett @cjforms ·
20h

In today's episode of "Fix the forms, one at a time", I've had to give up on notifying @nsandihelp about my father's death online because of the rigid and unhelpful structure of their online form.

Now doing a paper form. Which is in 6pt type. Or smaller. Why?

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monaghan_lizy liz monaghan @monaghan_lizy ·
30 Jun

Photos shared with permission
Today at the hospice we were privileged to share a special moment between our patient and her horse.
Thank you to all that were involved in making this happen. @fnhcofficial @BucksHealthcare

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