Skip to content
Effortmark: Better forms and surveys (logo)

Effortmark

Better forms and surveys

Main Navigation

  • Home
  • Training
  • Speaking
  • Forms
  • Surveys
  • Design
  • Publications
  • Blog
  • About
  • Contact me

Tag: user testing

“Interfaces include people” at SACon 16

Caroline Jarrett 11 November 2024 21 October 2016
“Interfaces include people” at SACon 16

Interfaces have always been areas of peril in software development. In this presentation to the 2016 O’Reilly Software Architecture Conference in London, I wanted to challenge teams to include interfaces with people – and maybe even with paper – in their notions of whereContinue reading… “Interfaces include people” at SACon 16

Forms workshop for ConCon Manchester 2016

Caroline Jarrett 13 November 2024 8 March 2016
Forms workshop for ConCon Manchester 2016

This forms workshop was my first opportunity to contribute to ConCon – a conference for content designers from across government. The differing perspectives of content designers working on GOV.UK and those working within services generated lively discussion during my forms workshop and throughout the conference.Continue reading… Forms workshop for ConCon Manchester 2016

Usability – and what usability means for a form

Jane Matthews 3 December 2019 18 October 2010
Usability – and what usability means for a form

Thanks to KANA Europe for inviting me to join their customer conference.  This was the presentation I gave, on usability and forms. Usability and forms, KANA Europe customer summit from Caroline Jarrett #forms #formsthatwork #usability

Culture part 2 – what really matters in designing for different cultures

Jane Matthews 20 March 2020 21 January 2009
Culture part 2 – what really matters in designing for different cultures

Recently, culture and design has been a big theme for me. I had the opportunity to travel halfway around the world to Cairns, Australia, to take part in the OzCHI conference – and in particular, the workshop on Inclusivity InteractionContinue reading… Culture part 2 – what really matters in designing for different cultures

Colours and Culture – don’t always believe what you read

Jane Matthews 4 December 2019 4 December 2008
Colours and Culture – don’t always believe what you read

The ‘worldwide’ bit of the web made many of us realise that our web designs have the potential to reach the whole world. Some of us work for organisations that explicitly want to attract audiences from many different countries. AndContinue reading… Colours and Culture – don’t always believe what you read

When more data really isn’t the issue

Jane Matthews 4 December 2019 3 February 2008
When more data really isn’t the issue

A few years ago, a rather dull conference speaker spoke one phrase that stuck in my mind. He said: “I was at this meeting, and I heard a voice going ‘blah blah blah’. And then I realised: it was me”.Continue reading… When more data really isn’t the issue

How to look at a form in a hurry

Jane Matthews 23 March 2020 23 June 2006
How to look at a form in a hurry

Anyone who has heard or read more than one of my presentations will be familiar with my mantra: ‘test, test and test again’. It’s the only way to find our whether something really is usable, and yet we’re sometimes putContinue reading… How to look at a form in a hurry

One facilitator good, four facilitators better?

Jane Matthews 10 December 2019 27 February 2005
One facilitator good, four facilitators better?

I’m a lone consultant, and occasionally I get lucky: I persuade a client that it would be great if we could have a trained observer/logger helping me to conduct the usability test. That’s about as elaborate as it gets. ButContinue reading… One facilitator good, four facilitators better?

Getting the video to talk to the audio

Jane Matthews 24 August 2023 23 January 2003
Getting the video to talk to the audio

The call from the client was “Can we borrow your camera? We’ve only got one, and we need two for the next test”. We agreed a modest fee and the deal was done. Or was it? Close questioning revealed thatContinue reading… Getting the video to talk to the audio

Primary Sidebar

Latest Blog Posts

  • Error rates and data quality – my 2025 topic12 May 2025
    In 2025, I’m focusing on error rates and data quality. My plan is to update this postContinue reading... Error rates and data quality – my 2025 topic
  • Getting forms right: how better words lead to better results3 December 2024
    Content design is crucial for good forms, so I was thrilled when Content Club in London askedContinue reading... Getting forms right: how better words lead to better results
  • Some thoughts about surveys for Olin College of Engineering Students 202420 November 2024
    Would you like a lightning introduction to the errors in Total Survey Error? I was delighted whenContinue reading... Some thoughts about surveys for Olin College of Engineering Students 2024

RSS Feed

Footer Menu

  • Home
  • Training
  • Speaking
  • Forms
  • Surveys
  • Design
  • Publications
  • Blog
  • About
  • Contact me

@ Creative Commons Attribution 4.0 International Public License

Theme by Suri