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Tag: Likert scale

Coffee and content: Using surveys to uncover audience insights

Caroline Jarrett 26 February 2025 20 February 2024
Coffee and content: Using surveys to uncover audience insights

Content design is crucial for surveys, so it was fun to turn that around and think about surveys for content design for a change, as part of the Coffee and Content webinar series. My theme was ‘Using surveys to uncoverContinue reading… Coffee and content: Using surveys to uncover audience insights

Thinking about surveys of patients with Loyal

Caroline Jarrett 30 July 2025 8 June 2022
Thinking about surveys of patients with Loyal

How do we ask people about their experiences of healthcare? That was the theme of a survey studio that I did for Loyal earlier this year. Loyal is a healthcare business in the USA, and I worked with Amira PettusContinue reading… Thinking about surveys of patients with Loyal

Design tips for surveys 2012 – a seminar for UIE

Caroline Jarrett 28 October 2025 28 February 2012
Design tips for surveys 2012 – a seminar for UIE

When I was invited, as a Rosenfeld Media aspiring author, to talk about surveys for the UIE All You Can Learn series of seminars, I had to think hard about how to condense a full-day training workshop into something that would work forContinue reading… Design tips for surveys 2012 – a seminar for UIE

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Latest Blog Posts

  • How to think about error rates and data quality as we head into AI11 May 2026
    Many of us are considering how to include Artificial Intelligence (AI) in the services that we workContinue reading... How to think about error rates and data quality as we head into AI
  • Rosenverse webinar: Measuring error rates to get ready for AI17 February 2026
    Caroline delivers a webinar for Rosenverse 2026 on data quality and error rates, with suggestions and resources for tracking both
  • Garbage in, garbage out: Workshop at SDinGOV 202521 October 2025
    My topic for 2025 was ‘error rates and data quality’, and it was a pleasure to runContinue reading... Garbage in, garbage out: Workshop at SDinGOV 2025

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