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Tag: Francis Rowland

More investigation of why usability problems go unfixed – why the lightbulb still has to want to change

Caroline Jarrett 7 July 2026 3 August 2012
More investigation of why usability problems go unfixed – why the lightbulb still has to want to change

Not enough time, not enough resources, not enough clout to make it happen… Earlier in the year, Steve Krug and I reported on a survey in our talk ‘Because the lightbulb has to want to change. We asked UX professionalsContinue reading… More investigation of why usability problems go unfixed – why the lightbulb still has to want to change

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