What do we know about designing really complex forms? When I first started discussing the world of grant applications with Karen Fernandes, Senior Product Manager at Cambridge University, I realised that we we now have plenty of good options forContinue reading… The Phylogenetic Tree in forms design: making forms work for complex applications
Tag: design patterns
Design patterns for government: a community not a library
The UK government now has several hundred designers working on services for citizens. How do we design at scale? This presentation to UXPA’s 2016 conference in Seattle describes some of the methods and tools we are using to collaborate. DesignContinue reading… Design patterns for government: a community not a library
Design patterns in government – 2016
How can we design at scale? That’s the challenge that I’m working on with Tim Paul at the Government Digital Service. When Tim first started working at GDS, the designers could fit into a room and sharing was easy. Now we’veContinue reading… Design patterns in government – 2016
Design at scale: building a design community
The following article, written with Tim Paul, first appeared in UXPA Magazine:  Design at scale: Building a design community. It focuses on four design patterns we’d been working on for the GDS Service Manual: dates; display of error messages; gender andContinue reading… Design at scale: building a design community
A community, not a library: design patterns for government services
This workshop at UX New Zealand 2015 was a chance for me to lead a discussion on design patterns and forms elements for the UK government website GOV.UK. Looking at our experiences within the UK Government Digital Service #gdsteam theContinue reading… A community, not a library: design patterns for government services
Design patterns aren’t just for government – UX Cambridge 2015
When Tim Paul and I did a session on design patterns at the 2015 Service Design in Government conference in London, we expected to get a lively, interested group of UK central and local government people, and we did. We also metContinue reading… Design patterns aren’t just for government – UX Cambridge 2015