Skip to content
Effortmark: Better forms and surveys (logo)

Effortmark

Better forms and surveys

Main Navigation

  • Home
  • Forms
  • Surveys
  • Design
  • Blog
  • About
  • Publications
  • Contact

Tag: customer service

Unethical or merely inept?

Jane Matthews 10 December 2019 2 April 2006
Unethical or merely inept?

My printer died. It was a Xerox Phaser 8200, a colour printer that uses ‘solid ink’ technology. I liked it a lot because it was quick, high quality, and the solid ink is relatively inexpensive. It had done well forContinue reading… Unethical or merely inept?

Primary Sidebar

Latest blog posts

  • Thank you Gerry Gaffney for UXpod 29 June 2022
  • It is OK to stop reading a book (Book review: The Grammar of Science by Karl Pearson) 27 June 2022
  • Some thoughts on surveys: Boye and Company member conference call 22 June 2022
  • A research incentive for a colleague 17 June 2022
  • Thinking about surveys of patients with Loyal 8 June 2022

Effortmark RSS feed

Paste our RSS feed url into your browser: http://www.effortmark.co.uk/feed

Footer Widgets

Twitter Feed

cjforms Caroline Jarrett @cjforms ·
15h

Today I learned that in La Paz, Bolivia, people dressed in zebra costumes help folks to cross the road at zebra crossings 🦓

https://youtu.be/EHPZRHax9CY

Reply on Twitter 1542972691593961473 Retweet on Twitter 1542972691593961473 Like on Twitter 1542972691593961473 4 Twitter 1542972691593961473
cjforms Caroline Jarrett @cjforms ·
19h

This is one of @Lenniesaurus's best ever

✨Lentil Pentil✨ @Lenniesaurus

Roll up, roll up. 🚨 https://twitter.com/Lenniesaurus/status/1542219042219507713

Reply on Twitter 1542905887190355971 Retweet on Twitter 1542905887190355971 Like on Twitter 1542905887190355971 Twitter 1542905887190355971
Retweet on Twitter Caroline Jarrett Retweeted
amy_hupe Amy Hupe @amy_hupe ·
20h

I’ve written about why we need to change the way we describe bad design patterns - and what to say instead.

Thanks to @candiwrites and @CuriousScutter for making me aware of this issue in the first place.

⚠️ Content warning: racist language

https://bit.ly/3nuC3lt

Reply on Twitter 1542889844573175810 Retweet on Twitter 1542889844573175810 25 Like on Twitter 1542889844573175810 59 Twitter 1542889844573175810
cjforms Caroline Jarrett @cjforms ·
20h

In today's episode of "Fix the forms, one at a time", I've had to give up on notifying @nsandihelp about my father's death online because of the rigid and unhelpful structure of their online form.

Now doing a paper form. Which is in 6pt type. Or smaller. Why?

Reply on Twitter 1542892999432077313 Retweet on Twitter 1542892999432077313 Like on Twitter 1542892999432077313 3 Twitter 1542892999432077313
Retweet on Twitter Caroline Jarrett Retweeted
monaghan_lizy liz monaghan @monaghan_lizy ·
30 Jun

Photos shared with permission
Today at the hospice we were privileged to share a special moment between our patient and her horse.
Thank you to all that were involved in making this happen. @fnhcofficial @BucksHealthcare

Reply on Twitter 1542510689184411653 Retweet on Twitter 1542510689184411653 38 Like on Twitter 1542510689184411653 346 Twitter 1542510689184411653
Load More

Footer Menu

  • Home
  • Forms
  • Surveys
  • Design
  • Blog
  • About
  • Publications
  • Contact

@ Creative Commons Attribution 4.0 International Public License

Theme by Suri