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Tag: ballot paper

Delivering Better Ballots

Caroline Jarrett 15 February 2021 15 August 2008
Delivering Better Ballots

“An election is not held to test voters’ ability to follow instructions, but to receive instructions from the voters as to which candidates they will elect. No legitimate public purpose is served by designs that distort those instructions.” It’s goodContinue reading… Delivering Better Ballots

Why users don’t complain about bad forms

Caroline Jarrett 24 August 2023 27 January 2001
Why users don’t complain about bad forms

Originally written in response to the Florida vote controversy in the US 2000 presidential election, here are plenty of reasons why you may never know that users are struggling with your form. This article first appeared in January 2001 in UserContinue reading… Why users don’t complain about bad forms

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