How to handle very long field names was the question exercising the expert panel in the May 2014 edition of Ask UXMatters. We came up with a number of suggestions, but before implementing any of them, test with your users.Continue reading… How to deal with long field names
Category: Forms
Eye Tracking in User Experience Design
Eye tracking can be a valuable tool in understanding how users are interacting with forms and surveys – in order to improve them. It’s a topic I’ve presented on many times, such as in this presentation on Visual Forms to the UKContinue reading… Eye Tracking in User Experience Design
Fun with Forms
I admit it: most forms are designed with some serious purpose in mind. But I rejoice when I come across a bit of forms humour. Oatmeal describes how to do a shopping cart This cartoon from the Oatmeal is full of good advice –Continue reading… Fun with Forms
The design of survey forms at GOR 2014
Where does a form end and a survey begin? That was my challenge when I was invited lead a half-day workshop on forms design at the General Online Research conference 2014 in Cologne, Germany. The group included survey methodologists fromContinue reading… The design of survey forms at GOR 2014
Design tips for complex forms, Washington 2013
At the User Experience Professionals Association Conference in Washington in 2013, I returned to the topic of complex forms. I chose the example of applying for a US passport, a typical government process that exposes the challenges of creating a consistentContinue reading… Design tips for complex forms, Washington 2013
Tips for improving your complex forms
Are you working with insurance applications, medical claims or government transactions? This workshop I delivered at UXPA2013 in Cambridge has tips for improving them. In this version of the presentation I have incorporated the high level results and contributions ofContinue reading… Tips for improving your complex forms
Don’t put labels inside text boxes
Back in 2010, I wrote: Don’t Put Hints Inside Text Boxes in Web Forms. That was unusual for me because I came straight out and said, “Don’t.” Not “it depends”— just “don’t.” And it generated a lot of discussion—none ofContinue reading… Don’t put labels inside text boxes
Do you trust me enough to answer this question? Trust and data quality
Here’s a question for you: what is your social security number? If you’re from the US, you probably thought: “Why should I tell you that?” From elsewhere, you probably thought, “I don’t have one of those. Does it matter?” EitherContinue reading… Do you trust me enough to answer this question? Trust and data quality
UX of Transactions
“This form, this form in particular I am absolutely fine with and it is not a concern. Often I’ll actually give this form to a colleague and they will complete it. Not a problem. Other [government] forms, ohh, when they on theContinue reading… UX of Transactions
To sign or not to sign? Signatures and signing ceremonies
Each year more and more business, leisure and personal transactions move online. Yet the handwritten signature continues to have an almost mystical power in the minds of lawyers, organisations – and many of us who are asked to sign forms. This article,Continue reading… To sign or not to sign? Signatures and signing ceremonies