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Category: Forms

Label placement in forms – and other time-consuming controversies

Jane Matthews 20 March 2020 11 April 2010
Label placement in forms – and other time-consuming controversies

A presentation on label placement in forms, for the Technical Communication Summit in Seattle, April 2010. Amongst the time-consuming controversies we look at are left and right alignment, labels above and below fields, how to handle required fields, colons, andContinue reading… Label placement in forms – and other time-consuming controversies

Don’t put hints inside text boxes in web forms

Caroline Jarrett 25 June 2022 21 March 2010
Don’t put hints inside text boxes in web forms

When you are making a digital form, is it OK to put a hint inside a text box? The short version of my advice: don’t do it! Hint text is rarely effective as a way of helping users, but insteadContinue reading… Don’t put hints inside text boxes in web forms

Designing forms for technical specialists

Caroline Jarrett 3 December 2019 11 February 2010
Designing forms for technical specialists

I had the opportunity to give a talk on forms at the EBI, part of the European Molecular Biology Laboratory (EMBL) – “EBI provides freely available data from life science experiments, performs basic research in computational biology and offers anContinue reading… Designing forms for technical specialists

Helping a user choose from a very large list

Jane Matthews 3 December 2019 10 November 2009
Helping a user choose from a very large list

Sometimes it is necessary for users to select a precise entry from a very large list. For example, one client described the need (for compliance purposes) to have users choose an ‘Occupation’ code from a list of almost 1000. SheContinue reading… Helping a user choose from a very large list

Questions about forms

Jane Matthews 3 February 2021 10 November 2009
Questions about forms

This selection of questions and answers about forms first appeared on the website to accompany my book (with Gerry Gaffney) Forms That Work: designing web forms for usability. We’d thought of calling the section “Frequently Asked Questions” but we thought weContinue reading… Questions about forms

Can I use an asterix to indicate optional fields?

Jane Matthews 3 December 2019 10 October 2009
Can I use an asterix to indicate optional fields?

I was asked recently: ‘Our form has many required fields and few optional fields. We think that we should use an asterisk to indicate the optional fields. Do you agree?’ It makes sense but it is also a bad idea.Continue reading… Can I use an asterix to indicate optional fields?

Usable forms

Jane Matthews 20 March 2020 28 July 2009
Usable forms

How can we design forms that are easier to read? In this presentation to the Media Trust I highlighted problems in both the ‘conversation’ and ‘appearance’ of some typical forms – and shared tips for improving the experience of users.Continue reading… Usable forms

How to get a job in usability

Jane Matthews 3 December 2019 30 June 2009
How to get a job in usability

As I write, it’s the height of summer here in the UK. The solstice has brought long, perfect days and a new crop of recent graduates, judging by the ‘can I have a job’ emails that I’m starting to get.Continue reading… How to get a job in usability

Tom Johnson interviews Caroline about her new book, Forms that Work

Jane Matthews 15 February 2021 20 June 2009
Tom Johnson interviews Caroline about her new book, Forms that Work

In this podcast for Tom’s blog, I’d Rather Be Writing, I get to talk about my new book, Forms that Work: Designing Web Forms for Usability,  co-authored with Gerry Gaffney. We discuss  the perceived value users must feel in order to partContinue reading… Tom Johnson interviews Caroline about her new book, Forms that Work

Progressive disclosure: valid or sneaky?

Jane Matthews 3 December 2019 10 June 2009
Progressive disclosure: valid or sneaky?

Gianpiero (@gpiero on Twitter) asked: “What do you feel about progressive disclosure in forms? Valid or sneaky (considering you’re probably hiding a lot of fields)?” I’m a huge fan of progressive disclosure, provided it’s used in an honest way. Let meContinue reading… Progressive disclosure: valid or sneaky?

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