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Category: Accessibility

How to test the usability of documents

Jane Matthews 8 September 2020 4 May 2020
How to test the usability of documents

Does usability testing work for documents? Our answer is a resounding yes. In this article, written with Ginny Redish for UX Matters, we’ll give you three techniques for having people try out documents or any other stand-alone content. These techniques applyContinue reading… How to test the usability of documents

Embedded links and online reading accessibility

Jane Matthews 3 December 2019 20 May 2010
Embedded links and online reading accessibility

At the 2010 Society for Technical Communication conference in Dallas, Whitney Quesenbery and I were interviewed about the feasibility of removing links embedded directly within paragraphs. These have been described as “exit points” that confuse and disorient low-literacy readers. The interview wasContinue reading… Embedded links and online reading accessibility

Designing for people who do not read easily

Jane Matthews 4 December 2019 28 October 2008
Designing for people who do not read easily

Many people do not read easily for all sorts of reasons: social and cultural, because of impairments, or because of their context. Even in the area of impairments, design for people with learning disabilities might be very different from designContinue reading… Designing for people who do not read easily

The book you ought to buy (even if you think you don’t need it)

Jane Matthews 4 December 2019 29 July 2007
The book you ought to buy (even if you think you don’t need it)

This month, I’m enthusing about Ginny Redish’s new book Letting Go of the Words: Writing Web Content that Works (Morgan Kaufmann). If you write, or your clients write, then you’ll learn from it. If you’re working on a content-rich website:Continue reading… The book you ought to buy (even if you think you don’t need it)

Don’t get bitten by JAWS – it deserves respect

Caroline Jarrett 23 March 2020 28 June 2004
Don’t get bitten by JAWS – it deserves respect

A question came up recently on a usability list: how best to test a web application for accessibility. The questioner was new to the field and asked about various points, but the one that resonated with me was this: ‘Finally,Continue reading… Don’t get bitten by JAWS – it deserves respect

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cjformsCaroline Jarrett@cjforms·
18h

Today’s flower photo had to be the amaryllis that has just opened

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cjformsCaroline Jarrett@cjforms·
20h

Farewell @leedsgovdesign meets. They were great and thanks so much @OfficeOfWilson

Simon Wilson@OfficeOfWilson

Not really an announcement just an FYI I won’t be organising any @LeedsGovDesign meets in the future. #GovDesign 1/4

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cjformsCaroline Jarrett@cjforms·
21h

In today’s episode of “Fix the forms, one at a time”, more discussion on #MedTwitter about the amount of time spent on paperwork.

Dr Gordon Caldwell@doctorcaldwell

@22Q11_Ireland #MarginalLosses eg more forms introduced with aim of improving safety or flow but undermine both - why does #NHS not study the ergonomics of #ClinicalConsultations? Ward nurse today says recording her ward admission consultation takes 40 minutes paperwork #Formification 4

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atrvrsAndrew Travers@atrvrs·
15 Jan

The last few months of focussing on accessibility has brought home to me just how critical navigation by keyboard is — and how often it’s profoundly broken. Such an easy thing for us to test for and build into the way we work

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cjformsCaroline Jarrett@cjforms·
14 Jan

In today’s episode of “Fix the forms, one at a time”, an example of the upset caused by a bad choice for asking for a date of birth.

If only they’d used the @NHSDigital date component

https://service-manual.nhs.uk/design-system/components/date-input

(Via @joytrek)

Melinda McClure Haughey@MelindaMcClure

Good morning to everyone except the UX/devs who did this: Yesterday my grandmother was trying to sign up online for a vaccine waitlist in TX. She had to click back BY MONTH 78 yrs from today in the DOB input (~930 clicks). No way to type it in. WHY.

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