Many of us will be doing a lot of gift-giving this month, so I’ve chosen a book that would be just right for someone who enjoys something thought-provoking and a bit out of the usual: Through the language glass: why theContinue reading… Survey book of the month – Through the language glass: why the world looks different in other languages
Author: Jane Matthews
How to do a survey in six steps
Question: What’s the difference between a questionnaire and a survey? Answer: A questionnaire is a series of questions and answers on a topic; a survey is the overall process of obtaining useful information using a questionnaire. Question: OK then, whatContinue reading… How to do a survey in six steps
Writing and editing for the web, EMBL-EBI 2011
These slides form part of a workshop I ran for an international group of staff at EMBL-EBI. Writing and editing for the web – expanded version from Caroline Jarrett
Design tips for complex forms, J Boye 2011
I was invited to the 2011 J.Boye conference in Aarhus Denmark to deliver a presentation on designing complex forms. People experience forms at three levels – appearance, conversation and relationship – and complexity affects each of them. Using examples from the UK and Danish governmentsContinue reading… Design tips for complex forms, J Boye 2011
What is a confidence interval and why would you want one?
What is a confidence interval? I wanted to know that recently and turned to one of my favourite books: Measuring the User Experience, by Tom Tullis and Bill Albert. And here’s what they say: “Confidence intervals are extremely valuable forContinue reading… What is a confidence interval and why would you want one?
Introduction to usability testing for survey research
It’s always fascinating to encounter a profession with overlapping interests to our own in UX. The one I’ve been learning this year is survey methodology, and was delighted to find out that they’re really into UX as well. The shortContinue reading… Introduction to usability testing for survey research
Usability testing for survey research
It was a pleasure to prepare a seminar with Emily Geisen for the SAPOR conference in Raleigh, North Carolina – comparing her experience of usability testing of surveys with my own of usability testing in general. Our workshop slides are now available:Continue reading… Usability testing for survey research
Who enjoys filling out an application for a driving licence?
Here’s a presentation from the archives, dating back to work Robert Hempsall and I did for the DVLA (the UK’s Driver and Vehicle Licensing Agency). At that point the majority of applications for driving licences were still made on paper, but online applicationsContinue reading… Who enjoys filling out an application for a driving licence?
Review: Looking back: a century of Dutch statistics
If you love looking at wonderful information design, you’ll enjoy this book of the month: Looking back: a century of Dutch statistics by CBS Statistics Netherlands. It’s in English and it’s free as a .pdf download, or you can pay a smallContinue reading… Review: Looking back: a century of Dutch statistics
Does your survey need a prenotice?
Do you enjoy hunting around on the web for surveys to fill in? I do, but that’s because I’m researching a book on Surveys That Work and I believe that it’s rather unusual behaviour. Most people need to be askedContinue reading… Does your survey need a prenotice?