Caroline Jarrett, Author at Effortmark

Case study: Improving a paper form for the Open University

Caroline Jarrett 24 August 2023 1 May 1999

A large proportion of the costs of dealing with forms comes from sorting out the mistakes that people make when they fill in the form. Back in 1999, I worked with the Open University on their paper Registration Agreement and associatedContinue reading… Case study: Improving a paper form for the Open University

Changing places: the challenges of boundaries and scalability in the workplace

Caroline Jarrett 24 August 2023 12 April 1999

“Changing Places” was a workshop at Queen Mary and Westfield College, University of London in 1999. Our focus was exploring some of the challenges and successes of online collaboration tools in the workplace – at that time, best known under the acronymContinue reading… Changing places: the challenges of boundaries and scalability in the workplace