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Author: Caroline Jarrett

User Interface Design and Evaluation: Open University textbook

Caroline Jarrett 11 July 2022 25 April 2005
User Interface Design and Evaluation: Open University textbook

“User Interface Design and Evaluation” began life as the Open University distance learning course M873, part of the postgraduate diploma. More than 1000 professionals studied the course and the University decided to make the core course materials available as aContinue reading… User Interface Design and Evaluation: Open University textbook

“Easy Read” and writing for people with learning disabilities

Caroline Jarrett 23 March 2020 2 April 2005
“Easy Read” and writing for people with learning disabilities

For a long while now, I’ve been worrying about how to design forms for people with learning disabilities. It’s not been a pressing problem because frankly, a lot of the forms that I work with don’t even work for peopleContinue reading… “Easy Read” and writing for people with learning disabilities

We need to include people with disabilities in our designs

Caroline Jarrett 12 December 2019 30 January 2005
We need to include people with disabilities in our designs

Recently, I was having an online conversation about the challenges of finding participants for testing – specifically, the challenges of finding participants with disabilities. Someone put the view; “if we’re having trouble finding people with disabilities, then maybe we wouldContinue reading… We need to include people with disabilities in our designs

Hooray, I’m Doing the Forms!

Caroline Jarrett 12 December 2019 12 December 2004
Hooray, I’m Doing the Forms!

Here’s a little secret that I’d like to share with you: most people just aren’t all that thrilled by forms. They don’t like filling them in, they don’t like thinking about them, and they certainly don’t like the idea ofContinue reading… Hooray, I’m Doing the Forms!

The piece of HTML created just for me: Reset

Caroline Jarrett 12 December 2019 29 September 2004
The piece of HTML created just for me: Reset

HTML 2.0 appeared in 1995. At that time, I was working in usability of forms – and I still am. But I didn’t have email or an internet connection. So I think it was remarkably nice of the authors to includeContinue reading… The piece of HTML created just for me: Reset

Designing comparative evaluations

Caroline Jarrett 12 December 2019 31 August 2004
Designing comparative evaluations

It was one of those calls that is simultaneously good news and bad news. “We’d like you to do an evaluation for us. We have two designs here and we want to know which one is better”. The good news:Continue reading… Designing comparative evaluations

Don’t get bitten by JAWS – it deserves respect

Caroline Jarrett 23 March 2020 28 June 2004
Don’t get bitten by JAWS – it deserves respect

A question came up recently on a usability list: how best to test a web application for accessibility. The questioner was new to the field and asked about various points, but the one that resonated with me was this: ‘Finally,Continue reading… Don’t get bitten by JAWS – it deserves respect

A farewell to pop-ups

Caroline Jarrett 24 May 2022 3 May 2004
A farewell to pop-ups

Comment added in 2022: These days we use the term ‘modal’ instead of ‘pop-up’ and I don’t see as much discussion of pop-up blockers. Otherwise, I think this is still accurate. CJ.   Do you remember the olden days onContinue reading… A farewell to pop-ups

The joys of labelling – an orderly portable lab for £24.99

Caroline Jarrett 27 December 2021 3 November 2003
The joys of labelling – an orderly portable lab for £24.99

If you read my headline as “a portable lab for £24.99”, don’t get too excited. I still don’t know a way of getting a portable usability lab for under 25 quid other than reverting to good old paper and pencilContinue reading… The joys of labelling – an orderly portable lab for £24.99

Negative plans for positive results

Caroline Jarrett 12 December 2019 30 June 2003
Negative plans for positive results

Wading through yet another complicated methodology the other day, my mind started to wander. Why are some of these documents so hard to understand? Why so repetitive? Process complexity happens by accident And I knew the answer really: the thingContinue reading… Negative plans for positive results

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