This forms workshop was my first opportunity to contribute to ConCon – a conference for content designers from across government. The differing perspectives of content designers working on GOV.UK and those working within services generated lively discussion during my forms workshop and throughout the conference.Continue reading… Forms workshop for ConCon Manchester 2016
Tag: tax forms
Designing usable forms: the three-layer model of the form
A version of this paper was first delivered at the 47th Society for Technical Communication Conference in Florida. Most people do not enjoy filling in a form If you want to create a usable form, the first step is to understandContinue reading… Designing usable forms: the three-layer model of the form