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Tag: over-uptake

How to think about errors in services

Caroline Jarrett 4 June 2025 30 May 2025
How to think about errors in services

Recently, I’ve been thinking a lot about errors in services, to what extent we know and measure them, and how that impacts both service users and our organisations. My suggestion is to consider errors in these categories: Problems along theContinue reading… How to think about errors in services

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