In 2025, I’m focusing on error rates and data quality. My plan is to update this post through the year. Outcomes of the work so far: How to think about errors in services with six categories of errors Error categoriesContinue reading… Error rates and data quality – my 2025 topic
Tag: error rates and AI
Garbage in, garbage out: Workshop at SDinGOV 2025
My topic for 2025 is ‘error rates and data quality’, and it was a pleasure to have an opportunity to run a workshop at the 2025 Service Design in Government conference. Sharon Dale worked with me on making some changesContinue reading… Garbage in, garbage out: Workshop at SDinGOV 2025
Error rates and data quality at Agile Manchester 2025
It was a great pleasure to run an in-person workshop on error rates and data quality at the Agile Manchester conference in May 2025. People at the conference work for a wide variety of organisations and do quite a varietyContinue reading… Error rates and data quality at Agile Manchester 2025