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Caroline Jarrett

portrait photo of Caroline Jarrett

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Latest blog posts

  • “Write good questions for forms” advice in the NHS Digital service manual 23 November 2020
  • A poster for co-design 12 November 2020
  • A chat about forms and form builders – xgov 2 October 2020
  • Hello, co-design community 30 September 2020
  • Surveys that work: an introduction to using Total Survey Error in practice 22 September 2020

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Retweet on TwitterCaroline Jarrett Retweeted
MarMurubeMar@MarMurube·
24h

Just finished this round of user interviews and usability testing for @CamdenCouncil's new service to support residents. Here is how we made our test more accessible, so people could take part, despite tests being remote due to COVID-19.

Reply on Twitter 1332684937930166273Retweet on Twitter 13326849379301662737Like on Twitter 133268493793016627358Twitter 1332684937930166273
cjformsCaroline Jarrett@cjforms·
28 Nov

A lovely set of principles from @abbott567, @DWPDigital and @htmlandbacon

Maybe a tiny quibble: I see these as design principles. For all design.
“Nothing about us without us”
#accessibility
#govdesign
(Via @claragt)

Craig Abbott@abbott567

I’ve been trying to form some accessibility principles for @DWPDigital; and with the help of @htmlandbacon I think we’ve cracked it.

I wanted them to be digital agnostic, as I think accessibility is often seen as a technology issue rather than about people.

#a11y

Reply on Twitter 1332634405240770564Retweet on Twitter 1332634405240770564Like on Twitter 133263440524077056411Twitter 1332634405240770564
Retweet on TwitterCaroline Jarrett Retweeted
claragtclara greo (teoh) 🌈@claragt·
28 Nov

don't assume you know other people's needs https://twitter.com/abbott567/status/1332616656326156289

Craig Abbott@abbott567

1. Inclusion is better than empathy

It's good to understand how other people might feel, but don’t assume you know their needs. 1 in 3 show unconscious bias towards people who have a disability. Include a diverse group of people and be collaborative when designing services.

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cjformsCaroline Jarrett@cjforms·
28 Nov

Today’s garden photo is on a grey mizzly November day. This tiny rhubarb leaf is only 10cm/3in tall.

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cjformsCaroline Jarrett@cjforms·
27 Nov

Set aside 4 minutes to enjoy the Twitter content that I needed this afternoon

AK@akilbenjamin

One of the mot beautiful things I've
seen in a long while https://youtu.be/tjREHXg1_sU

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