Surveys

Get started on better surveys

To get started on surveys, see Best practice in surveys: a round-up.

Or go to the full list of my publications and presentations on surveys.

How I can help you to make your surveys more effective

For more than two decades I have been working with clients to improve their surveys.  My clients include government agencies, major corporates and not-for-profits in three continents.

My book Surveys That Work will be published in 2017.

Better surveys start with improving the user experience so you get better response rates and better quality data. I can support you with:

• identifying whether a survey is the right approach; better-ux-surveys-at-ucd2012-by-cjforms-13-638
• writing good questions that users can understand and answer;
• building and designing the questionnaire;
• testing the survey;
• turning raw data into valuable insight.

I also offer training courses in surveys that work.

Contact me to discuss making your surveys more effective.