Surveys

Get started on better surveys

To get started on surveys, see Best practice in surveys: a round-up.

Or go to the full list of my publications and presentations on surveys.

How I can help you to make your surveys more effective

For more than two decades I have been working with clients to improve their surveys.  My clients include government agencies, major corporates and not-for-profits in three continents.

I am currently writing a book on surveys, Surveys That Work, to be published by Rosenfeld Media.

Better surveys start with improving the user experience so you get better response rates and better quality data. I can support you with:

• identifying whether a survey is the right approach; better-ux-surveys-at-ucd2012-by-cjforms-13-638
• writing good questions that users can understand and answer;
• building and designing the questionnaire;
• testing the survey;
• turning raw data into valuable insight.

I also offer training courses in surveys that work.

Contact me to discuss making your surveys more effective.