Effortmark j






Comment 1
Presentation code is vital for sorting the incoming forms, but is hard to read quickly.

Comment 2
Personal identifier is vital for dealing with forms, but is hard to read.

Comment 3
Nothing to show that the reservation expiry date is important.

Comment 4
Box with no description is confusing.

Comment 5
The term 'award' is used in one place to mean financial assistance and in another to mean academic qualification.

Comment 6
Section on awards confuses the task of dealing with payment.

Comment 7
Three blank columns are confusing.

Comment 8
Blue background makes text difficult to read and costs more to print.

Comment 9
Nothing to link sections of the form to the appropriate notes in the booklet.

Comment 10
Term 'offer' is introduced for the first time just before the signature.

Comment 11
Nothing to tell you there are more questions on the back of the form.

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Consultancy and Training    Case Study    About    Resources
Problem
Method
Example 1
Example 2
Example 3
Results

Example 2 : Registration Form

Before    After    Side by Side       
Image
Text

registration form before

Further Information

Effortmark Limited is a usability consultancy based in the United Kingdom. Contact us.
caroline dot jarrett at effortmark dot co dot uk

© Effortmark Limited, all rights reserved. Last updated: 29 March 2004