Comment 1
Most students read the course description line and skipped the rest of the letter.

Amendment 1
Clear headings and bulleted lists make the letter easier to read and to understand.

Comment 2
What is a 'res expiry date'?

Amendment 2
Abbreviation 'res' removed.

Comment 3
Payment is compulsory but sounds optional.

Amendment 3
No ambiguity about need for payment.

Comment 4
Warning about importance of expiry date is not clear.

Amendment 4
Messages about expiry date are in one place clearer and more helpful.

Comment 5
Blocks of text are difficult to read.

Amendment 5
List of contents is on the front page so student can find out easily if something is missing.

Comment 6
Paragraph mixes offers of help with warning messages.

Amendment 6
Instructions are clear, in order, and in one place.

Comment 7
Nothing at the end to tell the student to carry on reading, many missed the contents list on the back of the page.

Amendment 7
Student is warned if there is something on the next page.