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Comment 1 Most students read the course description line and skipped the rest of the letter.
Comment 2 What is a 'res expiry date'?
Comment 3 Payment is compulsory but sounds optional.
Comment 4 Warning about importance of expiry date is not clear.
Comment 5 Blocks of text are difficult to read.
Comment 6 Paragraph mixes offers of help with warning messages.
Comment 7 Nothing at the end to tell the student to carry on reading, many missed the contents list on the back of the page.
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