Effortmark j






Amendment 1
Clear headings and bulleted lists make the letter easier to read and to understand.

Amendment 2
Abbreviation 'res' removed.

Amendment 3
List of contents is on the front page so student can find out easily if something is missing.

Amendment 4
Messages about expiry date are in one place clearer and more helpful.

Amendment 5
No ambiguity about need for payment.

Amendment 6
Instructions are clear, in order, and in one place.

Amendment 7
Student is warned if there is something on the next page.

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Consultancy and Training    Case Study    About    Resources
Problem
Method
Example 1
Example 2
Example 3
Results

Example 1 : Introductory Letter

Before    After    Side by Side       
Image
Text

intro letter after

Further Information

Effortmark Limited is a usability consultancy based in the United Kingdom. Contact us.
caroline dot jarrett at effortmark dot co dot uk

© Effortmark Limited, all rights reserved. Last updated: 29 March 2004