Effortmark : Services : Courses : Interviewing Skills for Usability Testing

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Interviewing Skills for Usability Testing

Overview

When you run a usability test, you usually need to interview your users as well watching what they do with your product. This tutorial concentrates on the practicals skill of interviewing within the context of a usability test.

It focuses on these aspects of interviewing for usability testing:

basic questioning and listening
the purposes of interviewing
planning and preparing to interview
participants and their behaviours

Throughout the tutorial you will be practising your interviewing.

Delivery Method

Practical exercises and group discussion led by the tutor, with selected theory and a bibliography of further resources.

Duration

Half a day

Pre-Requisites

You will get the greatest benefit from the course if you have run or observed at least one usability test, and have some familiarity with usability ideas.

Further Information

Effortmark Limited is a usability consultancy based in the United Kingdom. Contact us.
caroline dot jarrett at effortmark dot co dot uk